“Signup, Service Contract and Privacy Policy

1. Introduction
Dear Customer, User, Visitor,

Thank you for visiting our website or signing up with our portal. We strive to make your experience positive and secure. We take strict measures to protect your access and data and expect the same responsibility from you as a user. Please read this Data Protection and Privacy Policy carefully for your approval and acceptance.

2. Data Protection & Privacy
Data protection and privacy for every user is of utmost importance to us. Any content in the form of text, audio, video, pictures, or other data uploaded to Cloudspace Technologies’ and associated portals (including techsteppers.com, blog.techsteppers.com, MyMealCafe, marktupdate, CSTechnologies) is uploaded at the sole discretion of the user. Cloudspace Technologies never asks or urges users to publish content.

We do not allow unauthorized download of information, and any data uploaded does not transfer ownership to Cloudspace Technologies. Uploading content means you agree to these terms and conditions.

3. Prohibited Content
Abusive, sexually explicit, criminal, or religiously offensive content will be removed without consent if reported or detected. The uploader is solely responsible for such content; Cloudspace Technologies accepts no liability.

4. Public Interaction & Safety
Blog.techsteppers.com and blog.cloudshiksha365.com are platforms for knowledge sharing. Never share personal or professional information with strangers or in public sections of our websites. Any consequences from doing so are solely your responsibility.

5. Cookies & Third-Party Ads
We use cookies and enable third-party advertisements (e.g., Google). Users may opt out via ad settings.

6. Data Storage Disclaimer
We do not guarantee long-term availability of your data and operate on a “first come, last out” system. Do not use our services as a personal information storage solution.

7. Financial Data
We will never ask for your financial details and advise you never to share such information with us.

“Service-Specific Terms & Conditions”

8. General Service Terms

• All services are discussed with the client, with costs and recurring fees disclosed in writing.
• Work begins only after client agreement.
• We comply with Netherlands laws on data privacy and GDPR requirements.
• As consultants, we offer best-effort services as outlined in the agreement and invoice.
• SLA details, maintenance inclusions, and payment timelines are stated in the invoice.

9. Client Content Responsibility
Domain registration is made as per your request; your payment confirms agreement. Website content, layout, logo, images, and text are your responsibility. You are accountable for the legality of your published content.

10. Payment Terms
Invoices are raised for each task and must be paid by the due date stated. Late payments may incur interest. Maintenance fees, if applicable, are noted in the invoice.

11. Hosting Locations
We host services in Bharat, Netherlands, France, and USA. Location preferences must be specified before service initiation.

12. Subscription Cancellations
Subscriptions can be canceled within 7 days for a refund, excluding a 10% service charge.

13. Customer Support
Support is available via chat and call using a third-party 3CX free version. Customers provide their name and email voluntarily.

“Hosting Policies”

14. Hosting Environment
We operate shared cloud platforms with logical segregation for each client. “Tenants” refers to individual hosted services.

15. Hosting-Specific Terms

• All costs, terms, and SLAs are provided in writing.
• Maintenance includes server checks, OS updates, and TLS/SSL certificate renewals (certificate costs billed separately).
• Email services are the responsibility of your domain registrar, not Cloudspace Technologies.
• Additional support (email setup, password changes, etc.) is billed at €15/hour.
• Major changes or development work require written client approval and are billed separately.

16. SLA Commitment
Our standard SLA is 98% uptime, adjustable by agreement with updated pricing.

17. Payment Obligations
Payments begin from day one of service, as we pay infrastructure vendors upfront. Refunds follow the specific service contract terms.

“Project Engagement & Advance Payment Terms”

18. Advance Payment Requirement
For projects involving our developers or technical team (including website and code assessment), a 40% advance payment is required before work begins.

19. Non-Refundable Advance
This 40% is non-refundable, as it covers reserved developer time and initial work completed.

20. Remaining Payment
The remaining 60% is due immediately upon delivery, unless otherwise agreed in writing.

21. Progress Updates
We provide regular written updates and notify clients promptly of delays or changes.

22. Client Confirmation
Clients must confirm within 7 days if they wish to cancel or move away from the project. Without confirmation, work continues, and payment terms remain in effect.

23. Client-Initiated Termination
If the project is stopped after work has begun, the advance payment will be retained.

24. Delivery & Acceptance
Clients have 7 days after delivery to review and approve work.

25. GDPR & Data Privacy Compliance
We process client data strictly for project execution, billing, and compliance, and do not share it without explicit consent unless legally required.

26. Written Communication Requirement
All project-related changes and updates will be documented in writing.

27. Governing Law
These terms follow Netherlands law, with disputes under Dutch court jurisdiction.